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Control Panel
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API
Control Panel
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Call Routing
Administration
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Knowledge Base
Control Panel
Search & Replace Script
Billing / Administration
Good to know
Integrations
Google Ads
Google Analytics
Others
API
Control Panel
Phone Numbers
Call Routing
Administration
Webinars
Control Panel
How do I get a complete overview of my number pools & configurations in the Control Panel?
Can I customize a matelso report?
File browser
Call Messaging – completely individual
Call reports
Change planned cancellation date of an Pool
I would like to book a 0800 service number. How do I do that?
Is it possible to block annoying callers?
Allowed characters in filename (filebrowser)
What is the Campaign Management?
What does the subscriber status "legacy validated" mean?
How do I make an announcement only for company vacations?
Phone Numbers
Is it possible to choose a telephone number?
How do I create a subscriber and book a telephone number/number pool?
The new created subscriber is not yet validated. Why?
What is the difference between single-number pools (individual telephone numbers) and number pools?
I would like to book an 0800 service number. How do I do that?
When and how can I change the subscriber data?
What does the status "Regulations incorrect or missing" mean?
What means dynamic tracking?
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Call Routing
Can I route calls by origin to a different forwarding destination?
Sound files: Format and size
matelso PRE IVR
How to setup source based routing
Time Based Routing
matelso Answering machine / Info Sound via Answering machine/ Call Back Request
Call Recording
Whispersound & Welcome Announcement
matelso Conversion Tracking
I get callers who didn't want to call me, is that because of routing?
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Administration
Anonymization of the call data/call data display in the free text
Can I create different users for the control panel?
Where can I see my partner ID from matelso?